CLOUD SERVICES

Cloud Call Center and Cloud PBX Services


AWS - Partner Network 


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OPERATE EASY.

Just a few clicks!

Freetech Cloud Services offers a quick and easy way to deploy instances of PBX and Contact Centers on the cloud just with a few clicks.

Based on cutting-edge platforms such as Amazon® Web Services, our Virtual PBX Software and Cloud Contact Center is operative 100% in a few clicks.

Built on a Full Web environmentFreetech Cloud Services allows you to register extensions and / or agents in a simple and intuitive way, being able to have an Unified Communications Platform ready to operate in a blink.

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FULL WEB

Based on a Full Web environment, Freetech Cloud Services allows you to register extensions and/or agents in a simple and intuitive way, being able to count on a Unified Communications Platform ready to operate in a short time.

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Grow On Demand. Zero Initial Investment


Through Cloud services, save initial equipment investment costs and grow on your own demand. Thanks to the proposal of our “Software As A Service“, you can activate online services for Virtual PBX & Cloud Contact Center according to your own business requirements, and grow according to your need.

 

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Zero Initial Investment

High Availability

For critical services, it is now possible to have a 100% Online High Availability Scheme, adding the Virtual PBX Online Services and Cloud Contact Center on the cloud. For our Cloud Products no hardware investment is required.

«Microservices» based Architecture.

Freetech Cloud Services was designed and created to operate in a stable and safe way, basing its operating principles on a Microservice Oriented Architecture.

Using “docker” logical containers the services achieve a great capacity to recover from failures, while at the same time it makes the maintenance and updating of software components much easier.

El manejo de contenedores lógicos «Docker» aporta a los servicios de una gran capacidad de recuperación frente a fallos, a la vez que vuelve mucho más sencillo el mantenimiento y actualización de componentes de software.

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CLOUD PBX

  • Custom IVR Preservice
  • Conference rooms
  • Fax your Email
  • Call Queues (ACD)
  • Pickup and Ring Groups
  • Follow-me
  • Advertisement placement
  • Full Call Recording(*)
  • Call Log
  • Multiple Endpoints: IP Phones, Softphones, ATA Adapters
  • Union of Virtual Branches
  • Commercial Addons
  • Guaranteed SLA


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CLOUD CONTACT CENTER

  • Inbound Campaigns
  • Manual Outbound Campaigns
  • Preview Campaigns
  • Dialer Campaigns (*)
  • Unlimited Administrators
  • Unlimited Supervisors
  • SIP provider of choice
  • Recording to FTP
  • Commercial Addons
  • Guaranteed SLA
  • Reports
  • Surveys
  • Audit
  • CRM Integration


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PRO BUSINESS BUNDLE

Access to our “Pro Business Bundle” , aimed at small and medium-sized companies looking for activate their Central PBX and Contact Center services in an easy and complete way at zero initial investment.